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How to evaluate and improve every part of a customers journey


Megan Kearns

Marketing Lead

Updated 21 April 22



Rishi Kapoor, Startup Consultant at Nova, was invited as a guest speaker at the Fireside Summit, the UKs first off-grid startup technology festival. Whilst there he gave a talk on optimising the customer journey to increase retention and value. 


See the recording below to view How To Evaluate and Improve Every Part Of A Customers Journey.



If you’re interested in learning more about Nova’s startup process, or how we could support you in building a successful startup get in touch.




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