<img height="1" width="1" style="display:none" src="https://q.quora.com/_/ad/1103c3a45d2e46399d3d99b48950095f/pixel?tag=ViewContent&amp;noscript=1">

Privacy Policy

At We Are Nova we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.

 


Who are we?
Nova Command Ltd is a limited company registered in the UK, Nova Command trades as We Are Nova. (Company number 08927337) with registered address 17 Boundary Street, Liverpool, England, L5 9UB. For the purposes of this privacy policy We Are Nova is the ‘Data Controller’ and assumes that role under UK and European Law.

 

Nova is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form:

Information you provide through the website:

If you fill in our contact form, you provide us with some details:

First Name (required)
Last Name (required)
Email address (required)
Phone number
Message

Your email address will be used to contact you (by We Are Nova only) to directly answer your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.

If you fill in our mentorship & investment form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
Explain the problem or opportunity you would like to explore (required)
Are you currently working with anyone else (required)

Your email address will be used to contact you (by We Are Nova only) about our Startup School or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.

If you fill in our digital health mentorship & investment form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
How did you hear about us (required)
How would you describe your tech startup idea (required)
Who are your target users (required)
Are you currently working with anyone else (required)

Your email address will be used to contact you (by We Are Nova only) about our Digitial Health Startup School or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.

 


How long do we hold data for?

We Are Nova only retain data for as long as it is strictly required. This means data that you provide through the general contact form is held for no more than 24 months. After this time all stored data will be removed from our live systems in accordance with our data policy.

We Are Nova only retain data for as long as it is strictly required. This means data that you provided through the Membership & Investment forms will be held for as long as you want to be contacted about startup school. If you opt out of communications for startup school your data will be held for 12 months and then deleted in accordance with our data policy.


Who has access to your data?
We won’t share or sell your information or allow the use of your information for marketing, however we will share relevant information with our suppliers to help us deliver our services to you

We Are Nova will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties

We Are Nova may share data with 3rd party suppliers working on our behalf - this includes contractors, agents and other subcontractor who work for We Are Nova to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. We Are Nova will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.

At any time you will be free to remove consent by contacting us at support@WeAreNova.co.uk.

 


How will we keep your data secure?

All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and our servers is secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.

 


How do we support your rights?


We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: support@WeAreNova.co.uk.

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at support@WeAreNova.co.uk

You have the right to ask for a copy of the information We Are Nova holds about you. We will provide any information free of charge, please email  support@WeAreNova.co.uk with copy of a valid ID (passport or driving license).

Right to remove consent

 

Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at support@WeAreNova.co.uk whereupon we will comply with your request.


Use of cookies


Like many other websites and apps, We Are Nova uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. 

 

First-party cookies set for other services

 

HubSpot
Our Site also employs HubSpot, which collects personal identifying information by using javascript and cookies to help us analyze how visitors use the Site. HubSpot’s products help us to identify Site visitors, analyze email campaigns, track Site contact forms and monitor Google AdWords click through. Anonymous visitor tracking information may be shared with other HubSpot customers. For more information about HubSpot cookies, please visit legal.hubspot.com/privacy-policy.

Please visit https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser for more detailed information on the cookies below:

__hs_opt_out
__hs_do_not_track
__hs_testcookie
hs_ab_test
hs_lang_switcher_choice
<id>_key
hs-messages-is-open (TTL 30 minutes)
hs-messages-hide-welcome-message (TTL 1 day)
__hstc
hubspotutk
__hssc
__hssrc
messagesUtk

Google Analytics
Our Site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyze how visitors use the Site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browser.

_gat
_ga
_gid

 

HotJar
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.
_hjIncludedInSample
_hjMinimizedPolls
_hjUserId
_hjDonePolls
CloudFlare

 

Used by the content network, Cloudflare, to identify trusted web traffic.
__cfduid
__cfruid

 

Third-party cookies
Facebook - Duration: 180 days. We use the Facebook Pixel to understand conversion tracking, for optimisation and remarketing purposes. For information on how to opt out visit: http://optout.aboutads.info/#!/. To view Facebook’s privacy policy visit: https://www.facebook.com/about/privacy
YouTube (PREF, VISITOR_INFO1_LIVE, YSC) - Used by YouTube and areas of our website with embedded YouTube videos. These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.
YouTube (GPS) - Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.



Review of Policy


We regularly review our policies - the last review of this policy was undertaken when first created in June 2018.

 

Contact Us

 

We can be reached with any inquiries by either email or phone:

Email: support@WeAreNova.co.uk

Phone: 01515581989

 

Box Studios
17 Boundary St, Liverpool L5 9UB, UK