Terms and Conditions


The information provided on this site is free of charge and for informational purposes only. By using this site, you accept the Legal Notices and Terms of Use set forth below, without limitation or qualification. Nova Command Ltd reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. If you do not agree to these notices and terms, we advise you not to use the site.

These are the Terms of Use ("Terms") which govern access to and use of the Nova Command Ltd corporate website ("the website" (www.wearenova.co.uk). Our Privacy Policy explains how Nova Command Ltd uses any Personal Data (as defined in the Data Protection Act 1998 ("the Act")) you transmit to Nova Command Ltd and what your obligations are in relation to such Personal Data.

By accessing, using and downloading the website you are indicating your acceptance to be bound by these Terms and you re-affirm that acceptance every time you access the website. If you do not agree to these Terms, please refrain from using our site.


Regulatory Information required by the Electronic Commerce (EC Directive) Regulations 2002

1. Registered Office Address for Nova Command Ltd:

Box Studios
17 Boundary St, Liverpool L5 9UB, UK
Email: hello@wearenova.co.uk

All general enquiries should be directed to the address above.

Nova Command Ltd is a limited company registered in the UK, Nova Command trades as We Are Nova. (Company number 08927337)
These Terms are governed and construed in accordance with English law. You and Nova Command Ltd each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of these Terms or related to a visit to our website.

2. Disclaimer
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period. Please note that you access and use the website at your own risk. We Are Nova limited is not responsible for any type of loss or damage which you may sustain as a result of accessing and using the website. You are responsible for making all arrangements necessary for you to have access to our website. You are responsible for ensuring that all persons who access our site through your Internet connection are aware of these Terms, and that they comply with them. Nova Command Ltd assumes no responsibility for the contents of any other websites to which the website may have links and if you access any such linked websites you do so at your own risk. Nova Command Ltd 's inclusion of links to such websites does not imply any endorsement by Nova Command Ltd of the materials on such websites. Nova Command Ltd does not permit any third party to operate a link to the website nor does it permit any third party to frame the website without obtaining Nova Command Ltd’s prior written consent. You must not establish a link from any website that is not owned by you.
The website is accessed via the world-wide web which is independent of We Are Nova limited . Your use of the world-wide web is at your own risk and subject to all applicable national and international laws and regulations. Nova Command Ltd has no responsibility for any information or services obtained by you on the world-wide web. Nova Command Ltd reserves the right to modify, supplement, move or delete portions of or add to the website at any time with or without notice.

3. Reliance on information posted
Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed on any of its contents.

4. Intellectual Property
All copyright and other rights (including database rights, trademarks (whether registered or unregistered) and all other intellectual property rights) in and to the website and its contents (which for the avoidance of doubt shall include all information contained in or available from the website such as text, graphics, case studies and logos ("the Contents") are owned by or licensed to We Are Nova limited or are otherwise used by Nova Command Ltd as permitted under applicable laws.
Unless Nova Command Ltd explicitly states otherwise in writing, you may use, view, download, copy or print textual or graphic content of the website provided that it is solely used by you for the purpose of enquiring about the services provided by Nova Command Ltd and provided that you do not change or delete any copyright, trademark or other proprietary notices on such content. You must not modify the paper or digital copies of any materials which you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Under no circumstances may you use any Content in a manner that may give a false or misleading impression of Nova Command Ltd
You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors. You agree not to copy, reproduce, store in any medium (including in any other
websites), distribute, transmit, modify, alter, disseminate, create derivative works from all or any part of the website or edit any part of the website other than as permitted above without obtaining Nova Command Ltd's prior written consent.

5. Specific Prohibitions
You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the website nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website. You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, or restrict the use of the website by, any third party.

6. Liability
The website and the content of the website are provided for general information purposes only and whilst Nova Command Ltd has taken every care in the preparation of the website and the content, Nova Command Ltd cannot
guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, Nova Command Ltd makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof). Nova Command Ltd excludes all liability (other than for death or personal injury caused by its negligence) in relation to the website and the content, whether such liability arises in contract, tort, negligence, breach of statutory duty or otherwise (including, without limitation, liability in respect of any losses, damages, costs or expenses of any nature whatsoever incurred or suffered by you of an indirect or consequential nature, such as loss of profits, data, business or goodwill). Nova Command Ltd makes no claims or representations that any or all of the content may be lawfully viewed or downloaded outside England and Wales and unless otherwise specifically stated, the content and the website is directed solely at consumers and/or businesses who access the websites from England and Wales. Access to such materials may not be legal by certain persons or in certain countries. If you choose to access the website from outside England or Wales, you do so at your own risk and are responsible for compliance with the local laws governing websites and internet use.

7. Computer Viruses and Errors
Whilst Nova Command Ltd will use reasonable endeavours to ensure that the website does not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted, Nova Command Ltd makes no warranty or representation that this will be the case. However, it is recommended that you should virus check all materials downloaded from the website and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components.
Nova Command Ltd excludes to the fullest extent permitted by applicable laws all liability (other than liability for death or personal injury caused by We Are Nova limited’s negligence) in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.
You must not misuse our site by knowingly introducing viruses, bugs or other material which are malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by
disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

8. Website changes
We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material

9. Termination
Nova Command Ltd shall have the right to immediately terminate your use of the website if We Are Nova determines in their sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which they determine in their sole discretion to be unacceptable.

10. Feedback
Should you wish to make any comments to We Are Nova about the website or if you have any questions relating to the same please contact We Are Nova by email on hello@wearenova.co.uk or in writing to We Are Nova at the
address provided above or telephoning We Are Nova on the telephone number provided above.

11. Privacy Policy

At We Are Nova we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.


Who are we?
Nova Command Ltd is a limited company registered in the UK, Nova Command trades as We Are Nova. (Company number 08927337) with registered address 17 Boundary Street, Liverpool, England, L5 9UB. For the purposes of this privacy policy We Are Nova is the ‘Data Controller’ and assumes that role under UK and European Law.


Nova is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

Information you provide through the website:

If you fill in our contact form, you provide us with some details:

First Name (required)
Last Name (required)
Email address (required)
Phone number

Your email address will be used to contact you (by We Are Nova only) to directly answer your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.

If you fill in our mentorship & investment form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
Explain the problem or opportunity you would like to explore (required)
Are you currently working with anyone else (required)

Your email address will be used to contact you (by We Are Nova only) about our Startup School or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.

If you fill in our digital health mentorship & investment form, you provide us with some details:
First Name (required)
Last Name (required)
City (required)
Email address (required)
Phone number (required)
How did you hear about us (required)
How would you describe your tech startup idea (required)
Who are your target users (required)
Are you currently working with anyone else (required)

Your email address will be used to contact you (by We Are Nova only) about our Digitial Health Startup School or to respond directly to your general enquiry. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form.


How long do we hold data for?

We Are Nova only retain data for as long as it is strictly required. This means data that you provide through the general contact form is held for no more than 24 months. After this time all stored data will be removed from our live systems in accordance with our data policy.

We Are Nova only retain data for as long as it is strictly required. This means data that you provided through the Membership & Investment forms will be held for as long as you want to be contacted about startup school. If you opt out of communications for startup school your data will be held for 12 months and then deleted in accordance with our data policy.

Who has access to your data?
We won’t share or sell your information or allow the use of your information for marketing, however we will share relevant information with our suppliers to help us deliver our services to you

We Are Nova will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties

We Are Nova may share data with 3rd party suppliers working on our behalf - this includes contractors, agents and other subcontractor who work for We Are Nova to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. We Are Nova will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.

At any time you will be free to remove consent by contacting us at support@WeAreNova.co.uk.


How will we keep your data secure?

All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and our servers is secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.


How do we support your rights?

We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: support@WeAreNova.co.uk.

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at support@WeAreNova.co.uk

You have the right to ask for a copy of the information We Are Nova holds about you. We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you.

Right to remove consent


Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at support@WeAreNova.co.uk whereupon we will comply with your request.

Use of cookies

Like many other websites and apps, We Are Nova uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website. 


First-party cookies set for other services


Our Site also employs HubSpot, which collects personal identifying information by using javascript and cookies to help us analyze how visitors use the Site. HubSpot’s products help us to identify Site visitors, analyze email campaigns, track Site contact forms and monitor Google AdWords click through. Anonymous visitor tracking information may be shared with other HubSpot customers. For more information about HubSpot cookies, please visit legal.hubspot.com/privacy-policy.

Please visit https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser for more detailed information on the cookies below:

hs-messages-is-open (TTL 30 minutes)
hs-messages-hide-welcome-message (TTL 1 day)

Google Analytics
Our Site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyze how visitors use the Site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browser.



Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.


Used by the content network, Cloudflare, to identify trusted web traffic.


Third-party cookies
Facebook - Duration: 180 days. We use the Facebook Pixel to understand conversion tracking, for optimisation and remarketing purposes. For information on how to opt out visit: http://optout.aboutads.info/#!/. To view Facebook’s privacy policy visit: https://www.facebook.com/about/privacy
YouTube (PREF, VISITOR_INFO1_LIVE, YSC) - Used by YouTube and areas of our website with embedded YouTube videos. These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.
YouTube (GPS) - Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Review of Policy

We regularly review our policies - the last review of this policy was undertaken when first created in June 2018.